Sydney, NSW – TechSpecialist announced today that they will begin selling and delivering ShoreTel® unified communications solutions as a new Authorised tier Champion Partner. ShoreTel®, Inc., the leading provider of brilliantly simple phone systems and unified communications (UC) solutions, has designed the Champion Partner Program to strengthen the relationship between ShoreTel and its partners to provide end-customers with brilliantly simple UC solution. The program’s goal is to advance and grow both companies’ market share in the UC industry, while ensuring every customer continues to be delighted with their ShoreTel experience.
“We’re pleased to welcome value-added partners to the Champion Partner Program to deliver our innovative products and leading business solutions, especially those like TechSpecialist that have a commitment to sales and technical training, infrastructure development and a focus on customer service,” said David Petts, senior vice president of worldwide sales at ShoreTel.
Since ShoreTel’s first product shipment in 1998, customer satisfaction has been a top business priority, and ShoreTel partners are required to adhere to it as a primary business value. Many customers who purchase ShoreTel solutions rank ShoreTel’s product above other manufacturers’ product for technology, ease of use, management, customer service, solution experience, product features and performance. TechSpecialist is committed to satisfying customers, helping contribute to ShoreTel’s world-class Net Promoter Scores (“NPS”), a widely-used measure of customer satisfaction.
About ShoreTel, Inc.
ShoreTel, Inc. is a leading provider or brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognised for its industry-leading customer experience and customer support, ShoreTel’s innovative business phones, application integration, collaboration tools, mobility, and contact centre applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale California, and has regional offices and partners worldwide. For more information visit www.shoretel.com