If your IT department is unfamiliar with a new technology you are looking to implement, already running at capacity, or both, outsourcing can be the most efficient route to completion.

We are flexible and can work independently or alongside in-house IT departments in the delivery of specialist projects to ensure they are delivered on-time, to budget and with minimal disruption to your business.

Our Process

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Scoping

Scoping

  • Understand key customer requirements
  • Formulate high level project delivery timeline
  • Business case and feasibility assesement
  • Define and formulate customer scope document
  • Define project success criteria
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Planning

Planning

  • Confirm the scope and requirements
  • Estimating for effort, resources and duration
  • Develop risk assessment and containment plan
  • Define effective communication and control processes
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Execution

Execution

  • Monitoring and managing progress in relation to budgets and schedules
  • Ensuring that the work meets quality standards
  • Change control: Managing project issues, change requests and off-specifications
  • Risk management, reviews and impact assessments
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Transition

Transition

  • Ensuring smooth and secure move towards future state environment
  • Producing project close review and assessment
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Hypercare

Hypercare

A period of elevated support, training and surveillance to minimise disruption and ensure maximum benefit of the process
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Management

Management

Proactive monitoring and maintenance with an eye to continually improve capabilities as part of a managed services agreement

Technology projects we specialise in

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infrastructure refresh
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Infrastructure refresh

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Cloud Migrations

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Data Centre refresh and relocations

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M365 Modern Workplace deployments

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Physical to virtual environment migrations

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Backup and Disaster Recovery deployments

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Private network and SDWAN deployments

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Voice and unified comms implementation

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voice
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endpoint
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Security – Endpoint/firewall deployment

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End-user computing refreshes

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Other Services

Cloud and modern workplace

Cyber security

Unified comms and collaboration

Digital transformation

Business expansion and relocation

Managed IT services

FAQs

Outsourcing a project allows you to access skill sets that may sit outside your internal teams area of expertise. It also allows you to bolster your capabilities for the duration of delivery only, then quickly scale back when the need for additional resourcing is over.
You should be answering yes to at least the following questions:
  • Do they understand my business?
  • Are they experienced in this type of project or technology?
  • Can you communicate quickly and freely with them?
  • Do they understand the long-term implications of the project?
  • Have they communicated their service levels clearly?
When choosing a technology partner to undertake a project with you should:
  • Ask for examples of similar projects they’ve recently completed
  • Speak to their clients
  • Investigate their support model
  • Understand their business culture