A proactive approach to manage technology infrastructure
The ongoing monitoring and maintenance of your IT systems, and the provision of quality support, are key to ensuring peace of mind and the continuity of your operations.
A strategic approach to managed services can help realise cost savings, improve communication and collaboration between your team and your customers, and increase the efficiency of your business processes
Our Process
Business review
Business review
We spending time getting to know the processes, operations and strategic goals of your business
Technology audit
Technology audit
We undertake a comprehensive review and gap analysis of your existing environment to determine its suitability for your needs moving forward
Service Architecture
Service Architecture
We propose a tailored service agreement specifically designed to cater to your budget and requirements
Proactive management
Proactive management
We take on the role as your outsourced IT department, providing end-to-end management of your environment
Review
Review
Utilising a test and optimise framework we constantly review your infrastructure, looking for improvements and solutions to enable you to scale your business
A quality managed services provider will not only fix technology issues as they arise, but will take a proactive approach to managing your infrastructure. Reasons for engaging a managed services firm include:
Strategic market knowledge and advice on hand when you need it
Ensuring you can focus on your core business function
Protecting your business from a growing range of security threats
Planning upgrades to your systems before they begin to cause issues
The price of delivering managed services varies depending on the provider and the complexities of the environment that is being serviced. We offer flexible arrangements including retainer, fixed fee or time and materials.